Privacy Policy

This Privacy Policy applies to the website or mobile application that is linked to this Privacy Policy (the "Services") provided by Ilera Medical Network or its affiliates ("ILERA," "we," "us," or "our").

IMPORTANT NOTE: This Privacy Policy applies to individually identifiable information that you provide to us for purposes of obtaining medical care through the Services.

The ILERA Notice of Privacy Practices is a separate document that governs how medical information about you may be used and disclosed by ILERA.

I. COLLECTION OF INFORMATION

We may collect the following kinds of information when you use a Service:

Information you provide directly to us. For certain Services or activities, such as when you register with a Service, subscribe to our alerts, or contact us directly; we may collect some or all of the following types of information:

Contact information, such as your full name, email address, mobile phone number, and address
Username and password
Payment information
Personal health information, including information about your diagnosis, previous treatments, general health
Doctor reviews
Any other information you provide to us

We may combine such information with information we already have about you.

Information we collect automatically: We may collect certain information automatically when you use our Services, such as your computer's Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, information about the links you click and pages you view within the Services, and other standard server log information. We may also collect certain location information when you use our Services, such as your mobile device's GPS signal, or information about nearby WiFi access points and cell towers.

II. USE OF INFORMATION

We may use the information we collect online to:

Provide and improve the Services
Contact you
Fulfill your requests for products, services, and information
Send you information about additional clinical services or general wellness from us or on behalf of our affiliates
Analyze the use of the Services and user data to understand and improve the Services
Conduct research using your information, which may be subject to your separate written authorization
Prevent potentially prohibited or illegal activities and otherwise in accordance with our Terms of Use
For any other purposes disclosed to you at the time we collect your information or pursuant to your consent

III. SHARING OF INFORMATION

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

AUTHORIZED THIRD-PARTY VENDORS AND SERVICE PROVIDERS: We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, providing medical advice for telemedicine services, management and hosting of telemedicine services, customer service, email deployment, business analytics, marketing, advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.

CORPORATE AFFILIATES: We may share your information with our affiliates.

LEGAL PURPOSES: We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of ILERA, our affiliates, patients, users, or the public.

IV. SECURITY

We use measures to protect Protected Health Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We use measures designed to protect other information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.

V. YOUR CHOICES

You may also request that we delete your personal information by sending us an email at support@ILERA.org. We will delete such information unless we are required to maintain information in accordance with applicable law.

VI. QUESTIONS?

If you have any questions about this Privacy Policy or our practices, please email us at support@ILERA.org.